At Theskyjourney, we value the trust you place in us when you choose to use our services. Your privacy and the protection of your personal information are of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information while you interact with our website and avail of our flight and travel-related services. By using our website or booking flights through our platform, you agree to the collection and usage of your personal data in accordance with this policy.
We collect a variety of information to ensure we can provide you with the best possible service. The types of personal information we may collect include your name, email address, phone number, billing address, passport details, travel preferences, and payment information such as credit card numbers. This data is collected when you make a booking, sign up for our newsletters, or contact us for assistance. We may also collect technical information, such as your IP address, browser type, and usage patterns, to enhance the functionality and performance of our website.
The information we collect is primarily used to process your bookings, provide customer support, and ensure that you have the best travel experience. For example, we use your details to make flight reservations, send you booking confirmations, and keep you informed about any changes to your travel itinerary. Additionally, your personal information helps us personalize your experience by recommending suitable travel options based on your preferences.
We may also use your email address to send you promotional offers, flight updates, and other travel-related communications that we believe may be of interest to you. You can opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the emails.
While we take your privacy seriously, we may need to share your information with trusted third-party service providers to complete your travel bookings or provide additional services. For example, we may share your personal details with airlines, hotel providers, car rental agencies, or payment processors to fulfill your bookings. These third-party providers will only have access to the information necessary to complete their specific tasks, and we ensure they adhere to appropriate privacy and security standards.
We may also share your data with regulatory authorities or law enforcement agencies when required by law or to comply with applicable regulations.
We employ industry-standard security measures to safeguard your personal data from unauthorized access, alteration, or destruction. Our website uses encryption technologies, such as Secure Socket Layer (SSL), to protect your payment information during online transactions. While we make every effort to protect your information, please note that no system is 100% secure, and there is always a risk when transmitting data over the internet.
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, improve website performance, and deliver personalized content. You can manage cookie settings through your browser preferences, but please note that disabling cookies may affect the functionality of our website.
We respect your rights regarding your personal information. You have the right to access, correct, or request the deletion of your data, as well as the right to withdraw consent for processing your information. If you wish to exercise these rights, please contact us using the information provided on our website.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically. By continuing to use our services after any updates, you accept the revised Privacy Policy.
If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at info@theskyjourney.com. Your privacy matters to us, and we are committed to ensuring the protection of your personal information.