Welcome to Theskyjourney. By using our services to book flights, accommodations, or other travel-related products, you agree to the following terms and conditions. These terms govern your use of our website, services, and any transactions made through our platform. Please read them carefully before proceeding with your bookings, as they form a legally binding agreement between you and Theskyjourney.
When you make a booking with us, you are entering into a contract with the airline or service provider, and not just Theskyjourney. We act as an intermediary between you and the airline or service provider, facilitating the booking process. All bookings are subject to the airline’s terms and conditions, including fare rules, baggage policies, and change/cancellation policies. It is your responsibility to review and understand these terms before confirming your booking. Once a booking is confirmed, you are legally bound by the airline’s terms.
All prices displayed on our website are subject to availability and change. The final price you pay will be confirmed during the booking process and may include taxes, fees, and surcharges applied by the airline or service provider. Payment for bookings is required at the time of confirmation. We accept various forms of payment, such as credit cards, debit cards, and other methods specified on our website. Please ensure that your payment information is accurate to avoid any issues with processing your booking.
Changes and cancellations to bookings are subject to the airline's policies and availability. Some airlines may allow changes to flight dates or destinations, while others may impose penalties or fees for modifications. Refunds are also determined by the airline’s fare rules, and they may be partial or non-existent, depending on the type of ticket you purchased. It is important to review your ticket's terms and conditions for cancellation and refund eligibility. We will assist you with cancellations and changes; however, we are not responsible for any fees imposed by the airline.
It is your responsibility to ensure that you have all the required travel documents, including a valid passport, visa (if required), and any other necessary documents for your trip. You must comply with all applicable laws, regulations, and travel requirements of the airline, destination country, and any transit countries. Theskyjourney is not responsible for any issues arising from incorrect or incomplete documentation, and we recommend confirming entry requirements with the relevant authorities before booking.
While we make every effort to ensure the accuracy of the information on our website, we are not liable for any errors or omissions. Theskyjourney is also not responsible for any losses, delays, or damages incurred due to circumstances beyond our control, including, but not limited to, flight cancellations, delays, weather disruptions, natural disasters, or strikes. Our liability is limited to the services provided by us directly, such as booking assistance, and does not extend to any direct services provided by the airline or other travel service providers.
We take your privacy seriously and are committed to protecting your personal information. We collect and use your personal data in accordance with our Privacy Policy, which you can review on our website. We use secure encryption technologies to process your payment details and ensure your personal information is kept safe.
Theskyjourney reserves the right to amend or update these terms and conditions at any time. Any changes will be posted on our website, and the updated terms will apply to all bookings made after the changes are published. It is your responsibility to review the terms regularly to stay informed of any updates.
If you have any questions or concerns about our terms and conditions, or need assistance with your booking, please contact us at info@theskyjourney.com. Thank you for choosing Theskyjourney for your travel needs. We look forward to helping you plan your next journey.